To manage funds in and out of your benefit account you will need to link a bank account first. Here's how to connect one.
Getting started
Select Profile
Select Linked Account
Select Add Bank Account
Prompted while submitting an expense?
If you don't have a bank account linked yet, you'll be prompted to link one on the spot instead. Click Link Account to get started.
You'll be redirected to Plaid to continue setting up your account.
Do I need to sign up with Plaid?
You're not required to sign up with Plaid. You can skip entering your phone number and continue.
Two ways to link your account
There are two ways to link your account. You can log in to your bank directly or connect your account manually.
Direct Bank Linking Route
Log in to your bank directly through Plaid.
Select your banking institution from the list
Enter your login information
Follow your bank's linking directions
Manual Bank Linking
Don't see your institution in the list, or would rather enter your details manually? Skip logging into your bank, and enter your account and routing numbers instead.
Within Plaid, scroll to the bottom of the list and select "Link with account numbers"
Enter your routing number and continue with your bank's login directions
If you have more than one account (e.g., savings and checking), you may be prompted to select which one to grant access to.
Continued steps
Authorize the required micro deposit to your chosen bank account, made through Plaid. You'll need to log in to your mobile banking app or check your bank statement to find the deposit amounts, note them down so you can verify the link request
Once you have the amounts, go to Profile
Select Linked Accounts
Select Verify, then enter the micro deposit amounts
Timeline: It may take 24 hours for the micro deposits to appear in your bank account.
Is bank linking via Plaid secure?
Yes, the information you enter is handled securely by Plaid. If your bank supports direct login, that's the fastest option, your login information is encrypted and sent directly to your bank to verify your identity, we never see or receive it.